O’Neill Dental Care are a private dental practice based in Swords, Co. Dublin. Our practice has a long history of providing excellent dental care and oral hygiene to our patients.
We provide dental care to prevent issues, routine treatments, and cosmetic dental procedures.
We need a Senior Administrative Receptionist to provide great customer service and keep our practice running smoothly.
The Role
As a Senior Administrative-Receptionist your role is both diverse and highly important to the smooth operation of the Practice. You will handle a variety of tasks on a daily basis. Daily Duties would typically include:
- Recording Payments: Managing and recording financial transactions, processing invoices, and handling cash or electronic payments.
- Scheduling Patient Appointments: Coordinating and scheduling appointments for clients or staff, maintaining appointment calendars, and ensuring efficient time management.
- Answering Phone Calls: Handling incoming phone calls, directing calls to appropriate personnel, and providing information to callers.
- Responding to Emails: Managing email correspondence, responding to inquiries, and distributing emails to relevant individuals.
Acting as the first point of contact for the business, making a good impression, and fostering patient interest in the practice’s offerings. You will need to learn about the practice, procedures, and typical patient journey in order to confidently provide assistance with the following:
- Offering detailed information about the company’s products and services to callers and visitors.
- Answering questions and addressing concerns from potential patients, ensuring they have a positive experience and understanding of what the business offers.
- Assisting with marketing efforts by distributing promotional materials and sometimes guiding potential patients through the early stages of the sales process.
These tasks are integral to their role in supporting the business and contributing to new patient acquisition efforts.
Yo will be responsible for ensuring that business bills are paid. This task typically includes:
- Tracking invoices and bills received, ensuring they are approved for payment.
- Preparing and processing payments for various bills, including utilities, rent, and supplier invoices.
- Record Keeping: Maintaining accurate records of all transactions and payments made.
- Ensure all payments are made on time and accurately.
- Monitoring the budget to ensure expenses are within allocated limits and flagging any discrepancies or issues.
Job Title: Senior Dental Nurse/Treatment Coordinator
Location: Swords, Ireland
Salary: €30,000 – €40,000
Type: Full-time, Immediate Start
About Us: Join our modern, award-winning, high-tech dental practice dedicated to delivering exceptional care to our patients. We provide a supportive and rewarding environment for our team members, fostering both personal and professional growth.
Role Overview: We are seeking a bright, energetic, and enthusiastic Senior Dental Nurse/Treatment Coordinator. The ideal candidate will be passionate about general and cosmetic dentistry, including Invisalign, and possess a keen interest in delivering excellence in the field of dentistry.
Key Responsibilities:
- Maintain treatment rooms and materials
- Assist dental practitioners during patient consultations, planning, and treatments
- Provide support to patients during dental procedures
- Meet patients one-on-one, listen to their concerns, and help them make informed choices
- Explain and promote various treatment options
- Take digital 3D scans and photographs to show possible outcomes
Requirements:
- Must be currently resident in Ireland
- Minimum 1 year of dental nursing experience or proven track record in customer relations or sales
- Excellent communication, interpersonal, and customer service skills
- Strong organisational skills and attention to detail
- Self-motivated and highly skilled professional
What We Offer:
- Training and resources provided
- Opportunity to drive cosmetic treatments and help patients achieve their desired smiles
- A vibrant, supportive team environment
- Competitive salary and benefits
Apply Now: If you are a dedicated, detail-oriented professional passionate about providing top-quality dental services, we want to hear from you. Join our team and be a vital part of a thriving practice.
